Full or Part Time Bakery Assistant positions available.

Days of work:                               5 days (including a Sat or Sun) other days TBC

Hours of work:                             Full time: 9.00am to 5.30pm* (1 hour for lunch)

                                                      Part time: less than 5 full days. 

*From the first Monday in November until the first Monday in January the shop will close at 5pm and therefore half an hour less to be worked each day. From the first Monday in January until the week preceding February Half Term (wherever that may fall) the shop will close at 4:30pm and therefore one hour less to be worked each day.

Rate of pay:                                       £11.00 an hour (age 23 and over)      

Bonus: An annual bonus of £1,000 (Only payable on successful completion of worked employment to January 1st each year (pro rata from employment date).

Length of Contract:                         Permanent after probationary period

Main Purpose of the job: To work as part of a small team in a specialist bakery assisting in production of Gingerbread and kitchen operation and providing final presentation of products through packaging.

Main tasks of the job: Product preparation, baking, packaging, cleaning of work areas, quality control, off-loading of deliveries.

Relationships -

Ultimately responsible to: The Directors

Reporting to: Bakery Manager and Operations Manager

Liaison with: All members of staff

Suitable Candidate:

• Reliable and flexible.
• Can work as part of a small team in a limited and fast paced environment.
• Presentable for working in a food production environment and adhere to such legislation.
• Can deliver first class customer satisfaction through quality performance.
• Experience not necessary as full training can be given for the right candidate.

Our provision and benefits:

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 1 and 7 after 3 months probationary period. Points 3 and 4 after a year’s service);

1. Health policy with the option to add family members which offers a cash back scheme not only for health but everyday essentials and luxuries.
2. Additional annual bonus payment(s) linked to team performance.
3. A birthday present of a day’s pay on your birthday.
4. £50 worth of goodies of your choice.
5. If not resident in Grasmere, free car parking.
6. Travel allowance of 50p per mile over and above a total daily commute of 40 miles return, to and from work.
7. ‘My Cumbria Card’ offering discounts for regional attractions and facilities.
8. Staff Discount.
9. Training where necessary.
10. Payment of out of work courses that would be beneficial to the position.
11. Uniform – to be worn to company’s code of practice.
12. Free refreshments and as much Grasmere Gingerbread® as you like while at work.

To Note:

• Be able to lift and carry
• Special confidentiality agreement to be undertaken
• Adhere to the strict company Covid Health & Hygiene policy.

Full or Part Time Sales Assistant positions available.

Seasonal and weekend positions available for students (please email with your availability separately if interested)

Days of work:                                5 days (including a Sat or Sun) other days TBC

Hours of work:                             Full time: 9.00am to 5.45pm* (1 hour for lunch)

                                                       Part time: less than 5 full days (min of 2), OR morning/afternoon shifts available.

*From the first Monday in November until the first Monday in January the shop will close at 5pm and therefore half an hour less to be worked each day. From the first Monday in January until the week preceding February Half Term (wherever that may fall) the shop will close at 4:30pm and therefore one hour less to be worked each day.

Rate of pay:                                       £11.00 an hour (age 23 and over)      

Bonus: An annual bonus of £1,000 (Only payable on successful completion of worked employment to January 1st each year (pro rata from employment date). Enhanced payment for multi-lingual applicants.

Length of Contract:                          Permanent after probationary period

Main Purpose of the job: To work as part of a small team in a specialist bakery shop/attraction. Providing final presentation of products through packaging and offering first class customer service through knowledge and communication to a wide range of international customers. Very occasional work at ‘pop-up’ shops and events. Our new shop refurbishment has created an even more covid secure working environment.

Main tasks of the job:

• Preparation of stock
• Packaging of stock and wrapping product
• Customer care
• Advising and informing
• Using Electronic Point of Sale
• Taking orders
• Preparing work areas and cleaning work areas
• Shop housekeeping
• Stock control – re-stocking and stock rotation
• Presentation of stock
• Delivery of group talks to visiting groups (in foreign language if applicable)
• The flexibility to work at shows as and when required

Relationships -

Ultimately responsible to: The Directors 

Reporting to: Bakery Manager and Operations Manager

Liaison with: All members of staff and customers

Suitable Candidate:

• Experience in a customer service role in retail/tourism.
• To embrace the company ethos and communicate such to the customer.
• Reliable and flexible.
• Energetic and enthusiastic
• Can work as part of a small team in a limited and fast paced environment.
• Presentable for working in a food production environment and customer interface.

Our provision and benefits:

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 1 and 7 after 3 months probationary period. Points 3 and 4 after a year’s service);

1. Health policy with the option to add family members which offers a cash back scheme not only for health but everyday essentials and luxuries.
2. Additional annual bonus payment(s) linked to team performance.
3. A birthday present of a day’s pay on your birthday.
4. £50 worth of goodies of your choice.
5. If not resident in Grasmere, free car parking.
6. Travel allowance of 50p per mile over and above a total daily commute of 40 miles return, to and from work.
7. ‘My Cumbria Card’ offering discounts for regional attractions and facilities.
8. Staff Discount.
9. Training where necessary.
10. Payment of out of work courses that would be beneficial to the position.
11. Uniform – to be worn to company’s code of practice.
12. Free refreshments and as much Grasmere Gingerbread® as you like while at work.

To Note:

• Special confidentiality agreement to be undertaken
• Adhere to the strict company Covid Health & Hygiene policy

Days of work:                                   5 days (including a Sat or Sun) other days TBC

Hours of work:                                 9.00am to 5.30pm* (1-hour lunch)

*From the first Monday in November until the first Monday in January the shop will close at 5pm and therefore half an hour less to be worked each day. From the first Monday in January until the week preceding February Half Term (wherever that may fall) the shop will close at 4:30pm and therefore one hour less to be worked each day.

Rate of pay:                                       £12.00 an hour (age 23 and over)      

Bonus: An annual bonus of £1,000. Only payable on successful completion of worked employment to January 1st each year (pro rata from employment date). 

Length of Contract:                          Permanent after probationary period

Main purpose of the job: To work as part of a small team in a specialist bakery assisting in production of Gingerbread and kitchen operation and to work in the shop providing final presentation of products through packaging, and offering first class customer service through knowledge and communication to a wide range of international customers.

Main tasks of the job:

Bakery: Product preparation, baking, packaging, cleaning of work areas, quality control, off-loading of deliveries.

Shop: Stock prep, customer service; advising and informing, using electronic point of sale, taking orders, preparing work areas and cleaning, shop housekeeping, stock control; re- stocking and stock rotation, presentation of stock. Flexibility to work at shows as and when required.

Relationships -

Ultimately responsible to: The Directors

Reporting to: Bakery Manager and Operations Manager

Liaison with: All members of staff

Suitable Candidate:

• Reliable and flexible.
• Can work as part of a small team in a limited and fast paced environment.
• Presentable for working in a food production environment and customer interface.
• Can deliver first class customer service and quality performance.
• Experience not necessary as full training can be given for the right candidate.

Our provision and benefits:

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 1 and 7 after 3 months probationary period. Points 3 and 4 after a year’s service);

1. Health policy with the option to add family members which offers a cash back scheme not only for health but everyday essentials and luxuries.
2. Additional annual bonus payment(s) linked to team performance.
3. A birthday present of a day’s pay on your birthday.
4. £50 worth of goodies of your choice.
5. If not resident in Grasmere, free car parking.
6. Travel allowance of 50p per mile over and above a total daily commute of 40 miles return, to and from work.
7. ‘My Cumbria Card’ offering discounts for regional attractions and facilities.
8. Staff Discount.
9. Training where necessary.
10. Payment of out of work courses that would be beneficial to the position.
11. Uniform – to be worn to company’s code of practice.
12. Free refreshments and as much Grasmere Gingerbread® as you like while at work.

To Note:

• Be able to lift and carry
• Special confidentiality agreement to be undertaken
• Adhere to the strict company Covid Health & Hygiene policy

Days of work:

Varied: dictated by the demands of the post which can vary. Includes outside events, promotional activities and talks. Events are often weekends and talks are usually held in the evening. More information given under 'main purpose of the job'. 

Hours of work:

37.5 hours per week, hours are varied due to the nature of the job i.e., event, location (starts can be early and talks can finish late). When working on event organisation administration this is undertaken in the offices in Grasmere the normal working day is 9am till 5.30pm (1 hour for lunch). Due to Covid there are some restrictions with events but the programme will grow and develop as this changes, until that time to meet the full-time hours the Sales Ambassador will work as part of the shop sales team enabling them to gain experience and knowledge of the business and its operation ready to execute the position effectively when out at events.  We are planning to attend Westmorland County Show, Taste Cockermouth, Taste Maryport, Christmas Fairs in Cheshire, and markets such as Cedar Farm at Ormskirk in the first instance.

When the full programme is in operation some weeks (due to logistics) maybe above the weekly hours but hours are adjusted accordingly for the following week by taking time off in lieu that is why we are looking for a flexible person who does not like same old same old.

Rate of pay:

£13 per hour plus commission – further information given at interview.

Holidays:

Statutory pro-rota, to be taken around the event calendar.   

Main purpose of the job: An exciting post for someone who considers themselves to be a ‘people person’ and relishes being the ‘face’ of Grasmere Gingerbread® in and out of Cumbria. It entails flexible working at outdoor and indoor (when permitted) events, shows, country fairs, promotional days and pop-up shops, and also includes giving promotional talks to a wide variety of interested parties such as U3A, Rotary and WI (when restrictions allow). Duties involve preparing for and attending all of the above to make direct sales and build ‘brand’ awareness, communicate information about Grasmere Gingerbread® and promote the Grasmere Gingerbread Shop, its mail order service and pivotal role within the Lakeland economy. The successful candidate would have a genuine enthusiasm for the product and its fascinating social history, an appreciation of Cumbria and the Lake District as a visitor destination and a love of the area’s distinctive food heritage.

Main tasks of the job:

• Research and plan an events programme to maximise sales and company exposure;
• Prepare company briefing notes through logistical planning;
• Prepare stock sheets and stock;
• Pack vehicle of all stock and equipment and take to location;
• Setting up and taking down of stand/presentation and any equipment;
• Visual display and delivery of company image and brand;
• First class customer care;
• Sales and promotion of the business, the gingerbread and sundry products;
• Inform and sell on shop and other products and services; mail order, group visits, talks, etc.;
• Delivery of talks and presentations to both public and trade through various mediums;
• Event housekeeping;
• Working alongside other team members or in supervisory capacity when events require additional staffing;
• Stock monitoring and final stock checks;
• Responsibility of income;
• Be responsible for health & safety;
• Event de-brief paperwork;
• Event evaluation with Sales and Marketing Executive ;
• Continual research for other promotional events and opportunities through event media/contacts and associates;
• Assist with any in-house events;
• Undertake any other duties, reasonably requested by the managers to ensure the best sales and marketing opportunities for the business are executed.

Relationships –

Ultimately responsible to: The Directors and Brand Marketing Manager.

Liaison with: Direct liaison with the Sales and Marketing Executive. 

Person Specification: The successful candidate must be able to work and travel independently to various locations, be energetic, efficient and highly organised. Completely sales focussed, be highly personable and presentable being responsible to act as the ambassador for the business. Have exceptional organisational skills and an eye for detail. Be able to communicate at all levels. Experience in sales and or event management would be beneficial.

Essential Skills: Competent driver (to drive company van) with clean licence. Sales, strong organisational and customer care experience, self and time management, computer literate with high level of English and maths.           

To Note:

Special confidentiality agreement to be undertaken.

Be able to lift and carry, work outside.

Represent the business through media (photographs, camera, voice).

Our provision and benefits:

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 1 and 6 after 3 months probationary period. Points 3 and 4 after a year’s service);

1. Health policy with the option to add family members which offers a cash back scheme not only for health but everyday essentials and luxuries.
2. Additional annual bonus payment(s) linked to team performance.
3. A birthday present of a day’s pay on your birthday.
4. £50 worth of goodies of your choice.
5. If not resident in Grasmere, free car parking.
6. ‘My Cumbria Card’ offering discounts for regional attractions and facilities.
7. Staff Discount.
8. Training where necessary.
9. Payment of out of work courses that would be beneficial to the position.
10. Uniform – to be worn to company’s code of practice.
11. Free refreshments and as much Grasmere Gingerbread® as you like while at work.

For the position of SALES AMBASSADOR, a hand-written letter must accompany the application form. This letter should give details of why you think YOU would make a great ambassador for our business.

Days of work:                                   Sunday

Hours of work:                                 (anytime between 7am – 4pm) Approx. 4-5 hours rising to 7-8.

Rate of pay:                                       £15.00 an hour (age 23 and over)      

Length of Contract:                         Annual renewable with a probationary period

Main purpose of the job: To have the ability to clean independently to a high standard, within a small family business in various office and operational buildings.

Main tasks of the job: To provide a high standard of cleaning with care and attention adhering to our Covid policy.

Relationships -

Ultimately responsible to: Bakery Manager and Operations Manager

Liaison with: All members of staff

Suitable Candidate:

• Reliable and flexible.
• Able to work independently to a high standard.
• Presentable for working in a food production environment.
• Can deliver a first class cleaning duty.

To Note:

Must be able to provide a both employment and character references.

If you have a proven track record in this field and interested in working for our unique business then please email

Recruitment@FamBizNet.co.uk  with your interest.

Days of work:                                    Monday – Friday

Length of contract:                          Fixed term contract for one year (covering maternity leave)

Hours of work:                                  9.00am (30 mins lunch break) till 3.30pm.   Longer hours may be required.

Rate of pay:                                       Aged 23 and over - £9.50 an hour plus bonus*.

                                                           Age 18 - 22 - £9 an hour plus bonus*.

                                                           *Further details given at interview.

Holidays:                                           Statutory* see below

Main purpose of the job:

To work as part of a small team in our busy mail order department. To report directly to the Mail Order Manager and work alongside the Ecommerce Assistant and provide a first-class customer service by the efficient daily dispatch of products from start to finish by picking and packing for sale and dispatching.      

Main tasks of the job:                      

Picking and packing parcels, implementation through correct care and attention to meet company standards for high quality delivery to customers from start to loading the courier van.

Stock control of all products either consumable or saleable for mail order section through internal sourcing and quality control.

Housekeeping of the mail order department keeping all areas clean and tidy taking on board health and hygiene.

Quality control checking of goods before dispatch, stock, writing gift messages and following instruction.

Key working relationships –

Immediately responsible to:            Mail Order Manager

Ultimately responsible to:               Operations Manager and Directors

Liaison with:                                     All members of staff, customers, and suppliers.

Required candidate qualities and requirements:

• Good educational level of math and English and handwriting;
• Basic computer skills
• A methodical approach to all tasks
• Can communicate effectively, written and verbally;
• Strong organisational skills and time management;
• An eye for detail and accuracy is paramount;
• Ability to perform under pressure and meet daily deadlines;
• Reliable and flexible when necessary;
• Be part of a small team yet work independently using own initiative;
• Desire to professionally ‘embrace’ a unique product and business.

To Note:

• You must be able to lift and carry.
• Sign a confidentiality agreement.

*Holidays must be taken at the quieter times of the mail order operation i.e., Easter weekend, Whit week and summer. No holidays when the Mail Order Manager or Ecommerce Assistant is absent, or during December, or during other high-level seasonal promotions.   

Operating in Covid:                        

With Covid the business has seen a surge in mail order demand gaining many new customers. Therefore, we now wish to recruit someone who is going to be a supportive member of the team and embrace this exciting growth and development. This person should be very flexible in their approach to working in a constant changing environment and working with the same enthusiasm and goals as the rest of team.

Our provision:         

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 2, 3, 5 after 3 months probationary period):

1. If not resident in Grasmere, free car parking.
2. Health policy with the option to add family members which offers a cash back scheme*
3. ‘My Cumbria Card’* offering discounts for regional attractions and facilities.
4. Staff Discount.
5. Payment of out of work courses that would be beneficial to the position if applicable.
6. Free refreshments and as much Grasmere Gingerbread® as you like when on duty.

Further company benefits are available if contract is extended over 12 months.

For further information please email finance@grasmeregingerbread.co.uk

A special 'management' and 'hands-on' role working within our dedicated family business.

Are you that special someone? Do you have the necessary communication and interpersonal skills and relevant experience (preferably in food production) to manage our lovely team who produce and deliver a unique product and provide excellent service to our wonderful customers across the globe?

If so, then we would love to hear from you.

Please email Recruitment@FamBizNet.co.uk with your interest.