Full or Part Time Bakery Assistant position available.

Days of work:                               5 days (including a Sat or Sun) other days TBC

Hours of work:                             Full time: 9.00 am to 5.30pm* (1 hour for lunch)

                                                       Part time: less than 5 full days. 

*From the first Monday in November until the first Monday in January the shop will close at 5pm and therefore half an hour less to be worked each day. From the first Monday in January until the week preceding February Half Term (wherever that may fall) the shop will close at 4:30pm and therefore one hour less to be worked each day.

Rate of pay:                                       £10.00 an hour (age 23 and over)      

Plus an annual bonus of £1,000* (Only payable on successful completion of worked employment to January 1st each year (pro rata from employment date).* pro rata

Length of Contract:                         Permanent after probationary period

Main Purpose of the job: To work as part of a small team in a specialist bakery assisting in production of Gingerbread and kitchen operation and providing final presentation of products through packaging.

Main tasks of the job: Product preparation, baking, packaging, cleaning of work areas, quality control, off-loading of deliveries.

Relationships -

Ultimately responsible to: The Directors

Reporting to: Bakery Manager

Liaison with: All members of staff

Suitable Candidate:

• Reliable and flexible.
• Can work as part of a small team in a limited and fast paced environment.
• Presentable for working in a food production environment and adhere to such legislation.
• Can deliver first class customer satisfaction through quality performance.
• Experience not necessary as full training can be given for the right candidate.

Provision/Benefits:

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 4, 5, 7 after 3 months probationary period):

1. Uniform – to be worn to company’s code of practice.
2. Training where necessary.
3. If not resident in Grasmere, free car parking.
4. Health policy with the option to add family members which offers a cash back scheme.*
5. ‘My Cumbria Card’* offering discounts for regional attractions and facilities.*
6. Staff Discount.
7. Payment of out of work courses that would be beneficial to the position.*
8. Free refreshments and as much Grasmere Gingerbread® as you like.

To Note:

• Be able to lift and carry
• Special confidentiality agreement to be undertaken
• Adhere to the strict company Covid Health & Hygiene policy.

Full or Part Time Sales Assistant positions available.

Seasonal and weekend positions available for students (please email with your availability separately if interested)

Days of work:                                5 days (including a Sat or Sun) other days TBC

Hours of work:                             Full time: 9.00 am to 5.45pm* (1 hour for lunch)

                                                       Part time: less than 5 full days (min of 2), OR morning/afternoon shifts available.

*From the first Monday in November until the first Monday in January the shop will close at 5pm and therefore half an hour less to be worked each day. From the first Monday in January until the week preceding February Half Term (wherever that may fall) the shop will close at 4:30pm and therefore one hour less to be worked each day.

Rate of pay:                                       £10.00 an hour (age 23 and over)      

Plus an annual bonus of £1,000* (Only payable on successful completion of worked employment to January 1st each year (pro rata from employment date).* pro rata  Enhanced payment for multi-lingual applicants.

Length of Contract:                          Permanent after probationary period

Main Purpose of the job: To work as part of a small team in a specialist bakery shop/attraction. Providing final presentation of products through packaging and offering first class customer service through knowledge and communication to a wide range of international customers. Very occasional work at ‘pop-up’ shops and events. Our new shop refurbishment has created an even more covid secure working environment.

Main tasks of the job:

• Preparation of stock
• Packaging of stock and wrapping product
• Customer Care
• Advising and informing
• Using Electronic Point of Sale
• Taking Orders
• Preparing work areas and cleaning work areas
• Shop housekeeping
• Stock control – re-stocking and stock rotation
• Presentation of stock
• Delivery of group talks to visiting groups (in foreign language if applicable)
• The flexibility to work at shows as and when required

Relationships -

Ultimately responsible to: The Directors

Reporting to: Bakery Manager

Liaison with: All members of staff and customers

Suitable Candidate:

• Experience in a customer service role in retail/tourism.
• To embrace the company ethos and communicate such to the customer.
• Reliable and flexible.
• Energetic and enthusiastic
• Can work as part of a small team in a limited and fast paced environment.
• Presentable for working in a food production environment and customer interface.

Provision/Benefits:

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 4, 5, 7 after 3 months):

1. Uniform – to be worn to company’s code of practice.
2. Training where necessary.
3. If not resident in Grasmere, free car parking.
4. Health policy with the option to add family members which offers a cash back scheme.*
5. ‘My Cumbria Card’* offering discounts for regional attractions and facilities.*
6. Staff Discount.
7. Payment of out of work courses that would be beneficial to the position.*
8. Free refreshments and as much Grasmere Gingerbread® as you like.

     *after probationary period of 3 months.         

To Note:

• Special confidentiality agreement to be undertaken
• Adhere to the strict company Covid Health & Hygiene policy

Days of work:                                   5 days (including a Sat or Sun) other days TBC

Hours of work:                                 9 am to 5.30pm* (1-hour lunch)

*From the first Monday in November until the first Monday in January the shop will close at 5pm and therefore half an hour less to be worked each day. From the first Monday in January until the week preceding February Half Term (wherever that may fall) the shop will close at 4:30pm and therefore one hour less to be worked each day.

Rate of pay:                                       £10.00 an hour (age 23 and over)      

Plus an annual bonus of £2,000. Only payable on successful completion of worked employment to January 1st each year (pro rata from employment date). 

Length of Contract:                          Permanent after probationary period

Main purpose of the job: To work as part of a small team in a specialist bakery assisting in production of Gingerbread and kitchen operation and to work in the shop providing final presentation of products through packaging, and offering first class customer service through knowledge and communication to a wide range of international customers.

Main tasks of the job:

Bakery: Product preparation, baking, packaging, cleaning of work areas, quality control, off-loading of deliveries.

Shop: Stock prep, customer service; advising and informing, using electronic point of sale, taking orders, preparing work areas and cleaning, shop housekeeping, stock control; re- stocking and stock rotation, presentation of stock. Flexibility to work at shows as and when required.

Relationships -

Ultimately responsible to: The Directors

Reporting to: Bakery Manager

Liaison with: All members of staff

Suitable Candidate:

• Reliable and flexible.
• Can work as part of a small team in a limited and fast paced environment.
• Presentable for working in a food production environment and customer interface.
• Can deliver first class customer service and quality performance.
• Experience not necessary as full training can be given for the right candidate.

Provision/Benefits:

We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 4, 5, 7 after 3 months):

1. Uniform – to be worn to company’s code of practice.
2. Training where necessary.
3. If not resident in Grasmere, free car parking.
4. Health policy with the option to add family members which offers a cash back scheme.*
5. ‘My Cumbria Card’ offering discounts for regional attractions and facilities.*
6. Staff Discount.
7. Payment of out of work courses that would be beneficial to the position.*
8. Free refreshments and as much Grasmere Gingerbread® as you like.

     *after probationary period of 3 months.         

To Note:

• Be able to lift and carry
• Special confidentiality agreement to be undertaken
• Adhere to the strict company Covid Health & Hygiene policy

Days of work:

Varied: dictated by the demands of the post which can vary. Includes outside events, promotional activities and talks. Events are often weekends and talks are usually held in the evening.

Hours of work:

Varied: depends on event and location. Can be early morning starts to set-up at day events and talks can finish late in the evening, depending on location. 

Rate of pay:

£12 per hour plus commission – further information given at interview.

Holidays:

Statutory pro-rota, to be taken around the event calendar.   

Main Purpose of Job: An exciting post for someone who considers themselves to be a ‘people person’ and relishes being the ‘face’ of Grasmere Gingerbread® in and out of Cumbria. It entails flexible working at outdoor and indoor (when permitted) events, shows, country fairs, promotional days and pop-up shops, and also includes giving promotional talks to a wide variety of interested parties such as U3A, Rotary and WI (when restrictions allow). Duties involve preparing for and attending all of the above to make direct sales and build ‘brand’ awareness, communicate information about Grasmere Gingerbread® and promote the Grasmere Gingerbread Shop, its mail order service and pivotal role within the Lakeland economy. The successful candidate would have a genuine enthusiasm for the product and its fascinating social history, an appreciation of Cumbria and the Lake District as a visitor destination and a love of the area’s distinctive food heritage.

Main tasks of the job:

• Research and plan an events programme to maximise sales and company exposure;
• Prepare company briefing notes through logistical planning;
• Prepare stock sheets and stock;
• Pack vehicle of all stock and equipment and take to location;
• Setting up and taking down of stand/presentation and any equipment;
• Visual display and delivery of company image and brand;
• First class customer care;
• Sales and promotion of the business, the gingerbread and sundry products;
• Inform and sell on shop and other products and services; mail order, group visits, talks, etc.;
• Delivery of talks and presentations to both public and trade through various mediums;
• Event housekeeping;
• Working alongside other team members or in supervisory capacity when events require additional staffing;
• Stock monitoring and final stock checks;
• Responsibility of income;
• Be responsible for health & safety;
• Event de-brief paperwork;
• Event evaluation with Event Manager;
• Continual research for other promotional events and opportunities through event media/contacts and associates;
• Assist with any in-house events;
• Undertake any other duties, reasonably requested by the managers to ensure the best sales and marketing opportunities for the business are executed.

Relationships –

Ultimately responsible to: The Directors and Manager.

Liaison with: Direct liaison with the Events and Marketing Manager, also other members of the sales & marketing team.

Person Specification: The successful candidate must be able to work and travel independently to various locations, be energetic, efficient and highly organised. Completely sales focussed, be highly personable and presentable being responsible to act as the ambassador for the business. Have exceptional organisational skills and an eye for detail. Be able to communicate at all levels. Experience in sales and or event management would be beneficial.

Essential Skills: Competent driver (to drive company van) with clean licence.

Sales, strong organisational and customer care experience, self and time management, computer literate with high level of English and maths.           

To Note:

Special confidentiality agreement to be undertaken.

Be able to lift and carry, work outside.

Represent the business through media (photographs, camera, voice).

Our provision:  We offer you the opportunity to work in the most beautiful part of the UNESCO Lake District National Park, and as part of a 4^th generation family business that prides itself on its social responsibility and commitment to the charitable sector, but we also offer (points 3, 4, 6 once on permanent contract):

1. Uniform, worn to the company code of practice;
2. If not resident in Grasmere, free car parking;
3. Health policy with the option to add family members which offers a cash back scheme;
4. ‘My Cumbria Card’ offering discounts for regional attractions and facilities;
5. Staff Discount;
6. Payment of out of work courses that would be beneficial to the position;
7. Free refreshments and as much Grasmere Gingerbread® as you like.

*This position is presently offered on a temporary zero-hour contract due to COVID.  Since the lifting of restrictions markets are now building and the business is attending one or two a week, and more are becoming available.  Events are now being announced and bookings being taken i.e., Cheshire Show and County Show, Kendal.  With things moving in the right direction the business sees this building week on week at which time the hours of work will increase both in preparation time and actual attendance. Post Covid hopefully the post will be back to a permeant full-time position as it was pre Covid.  Therefore, this is an exciting opportunity to develop the position and its ongoing objectives.

For the position of SALES AMBASSADOR, a hand-written letter must accompany the application form. This letter should give details of why you think YOU would make a great ambassador for our business.

Hours of Work:
3 days a week / 9.00am – 5.30pm (1 hour for lunch) *

Length of Contract:
1-year fixed term after probationary period, the fixed term will be reviewed after successful completion

Rate of Pay:
£35,000 pro rata

Main Purpose of Job:
This is a rare opportunity to work creatively for one of Cumbria’s outstanding and multi award-winning specialist food and tourism ambassadors. The successful candidate will be expected to embrace both the company ethos and Grasmere Gingerbread® brand; to implement a sales, marketing and PR activity plan created by one of the business partners; to organically raise the business profile and increase sales; to manage everyday tasks, activities, projects and a small creative and dedicated team of professionals who are passionate about what they do for Grasmere Gingerbread®.

Reporting directly to:
The Directors and the Operations Manager

Ultimately responsible to:
The Directors

Liaison with:
All members of staff, in particular marketing and administration

Main tasks of the job: 

Take direction from a Director and then action;

Manage a small team of people, give direction, guidance and mentoring to achieve effective results within the constraints of the business and to delegate where necessary;

Undertake effective research and sourcing;

Plan and programme marketing, sales, event and PR activity;

Manage and monitor admin procedures required for sales and marketing activity, and special projects;

Communicate and co-ordinate all staff members to meet objectives and deadlines;

Analysis and report to Directors;

Press/Media content and activity;

Cover sales and marketing activity when other members of the team are unavailable.                                         

Provision/Benefits:
 We not only offer the opportunity to work in the most beautiful part of the UNESCO National Park, and as part of a 4^th generation friendly family business that prides itself on its social responsibility and involves itself with the charitable sector, but we also offer:

If not resident in Grasmere, free car parking.

Health policy with the option to add family members, which offers a cash back scheme;

‘My Cumbria Card’ offering discounts for regional attractions and facilities;

Staff Discount;

Annual staff event and birthday treat;

Payment of out of work courses that would be beneficial to the position;

Free refreshments and as much Grasmere Gingerbread® as you like.

 Experience & Skills Required:

Highly effective communicator at all levels both verbally and written

Highly presentable and personable to represent Grasmere Gingerbread®

Attention to detail is paramount

Excellent time management

Ability to manage and co-ordinate several people and projects at once

Problem solver

Leadership qualities

MUST have experience of working with a brand

To Note:
Special confidentiality agreement to be undertaken

*For the right candidate daily hours of work can be flexible for dependents