Delivery Information

THE Grasmere Gingerbread Shop is the ONLY place in the world from where you may buy Sarah Nelson’s ‘original and celebrated’ Grasmere Gingerbread®. Our efficient Mail Order Service, established more than 80 years ago, enables you to enjoy it freshly-baked wherever you live.

Ordering for Christmas? Read our Christmas 2018 Delivery Information here.

By engaging a courier we are able to offer next day delivery in the UK, secure receipt and, most importantly, ensure that Grasmere Gingerbread arrives on your doorstep fresh and full of taste, within 24 hours of being baked.

Packaging

You can have up to 8 items to one address for one delivery charge. Other larger items may be classed as more than one item for the purpose of delivery – this will be clearly marked next to the product i.e. Small Gift Hamper.

Where possible we use as ecologically friendly packaging as possible yet still providing sufficient padding for your goods to arrive safe.

UK Delivery Prices, Times and Tracking

We are now using FedEx for all our domestic deliveries.

Order by 3pm for a Next Working Day Delivery between 8am – 5pm anywhere in the UK*

 

Next Working Day (Tuesday – Friday)     – £5.95
Next Working Day Before Noon                 – £9.95
Next Working Day before 10am                   – £15.95
Saturday Delivery                                          – £14.95 (This will show a Next Working Day charge of £5.95 plus a £9 Surcharge)

Choose your preferred delivery date upon checkout for fresh arrival on a special day.

*Certain UK Postcodes are excluded from a Next Day Delivery Service/Premium Service (Inc. Saturday) and incur an additional charge of £2 (£7.95). They will be despatched First Class – Signed For via Royal Mail and should arrive between 1-3 days . Please see further information here if you live or you are sending to one of these locations. 

You will receive a text or email notification to let you know your delivery is on its way. This will also have options of what you would like to do with your delivery; i.e. reschedule delivery, leave with a neighbour, leave in a safe place etc.

Please note we are unable to make any deliveries to PO Box numbers.

All parcels MUST be signed for*. If delivery is unsuccessful then a card will be left by the courier with instructions to contact the nearest depot for re-delivery. if you cannot be at the delivery destination between these hours please provide an alternative address such as a designated neighbour or a place of work.

*unless delivery instructions are given during checkout. Please be aware that delivery drivers will only leave a parcel in a selected place if they deem it safe to do so. Please do not ask for it to be left on the doorstep/in the garden etc as this will mean it is returned to the depot.

International Delivery

Here at Grasmere Gingerbread® we want to offer our unique product to all corners of the globe. To do this we work with FedEx and DHL  to offer an express service for all regions possible at the most competitive price available.

Generally overseas orders are despatched early in the week to avoid any weekend delays in depots, therefore when a preferred delivery date has been requested we will aim to get it there as close, if not on, to that day possible.

Please note we are unable to make any deliveries to PO Box numbers.

Republic of Ireland  2 Days     – £12.95 (Sent with Royal Mail – Signed For)
Germany                                         – £17.95
France                                              – £17.95
Netherlands                                  -£15.95
Belgium                                           – £14.95
Rest of Europe*                            – £14.95 to £34.95*

USA                                                    – £17.95
Canada                                              – £18.95
Australia & New Zealand           – £27.95
China                                                 -£24.95
Japan                                                 – £23.95

*Rest of Europe encompasses; Austria,  Bosnia, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden and Switzerland. For prices for other European countries not listed here please call Mail Order on (00) (44) 15394 68063. Office Hours 09:00-17:30 GMT 

International Delivery Locations, Prices and Typical Transit Times

*Not all destinations are available to order directly through the website. On top of this if your desired country is not listed we may still send there. Please contact Mail Order on (00) (44) 15394 68063. Office Hours 09:00-17:30 GMT for enquiries.

FedEx

Algeria
Andorra
Argentina
Austria
Bahamas
Bangladesh
Barbados
Brazil
Canada
China
Egypt
Finland
Georgia
Greece
Hong Kong
India
Italy
Jamaica
Japan
Latvia
Lithuania
Morocco
Norway
Pakistan
Peru
Portugal
Saudi Arabia
Spain
South Korea
Sweden
Thailand
Tunisia
United States of America (USA)
5-7 Days
4-5 Days
5-7 Days
3 Days
4 Days
5-7 Days
4 Days
3-5 Days
2 Days
4 Days
3-6 Days
2 Days
4 Days
3 Days
3-4 Days
3-5 Days
2-3 Days
4-6 Days
3 Days
3-4 Days
3-4 Days
4-6 Days
2 Days
4-7 Days
4-6 Days
2 Days
3-6 Days
2-3 Days
4-6 Days
2 Days
4-6 Days
3-6 Days
2 Days
£24.95
£17.95
£29.95
£17.95
£29.95
£24.95
£29.95
£29.95
£18.95
£24.95
£24.95
£17.95
£34.95
£17.95
£24.95
£24.95
£17.95
£29.95
£23.95
£22.95
£22.95
£24.95
£25.95
£24.95
£29.95
£17.95
£24.95
£17.95
£24.95
£17.95
£25.95
£24.95
£17.95

DHL

Albania
Armenia
Australia
Belarus
Belgium
Bosnia
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Fiji
France
Germany
Gibraltar
Hungary
Iceland
Iran
Israel
Liechtenstein
Luxembourg
Macedonia
Malta
Mexico
Monaco
Montenegro
Netherlands
New Zealand
Nigeria
Oman
Phillippines
Poland
Qatar
Romania
San Marino
Serbia
Singapore
Slovakia
Slovenia
South Africa
Switzerland
Taiwan
Thailand
Turkey
Ukraine
United Arab Emirates (U.A.E.)
1-2 Days
2 Days
3 Days
2 Days
1-2 Days
2 Days
2 Days
2 Days
2 Days
2 Days
2 Days
1-2 Days
4 Days
1-2 Days
1-2 Days
2 Days
1-2 Days
1-2 Days
4 Days
2 Days
1-2 Days
1-2 Days
2 Days
1-2 Days
2 Days
1-2 Days
2 Days
1-2 Days
3 Days
2 Days
2 Days
3 Days
1-2 Days
2 Days
2 Days
2 Days
2 Days
2 Days
1-2 Days
3 Days
2 Days
1-2 Days
2 Days
2 Days
2 Days
2 Days
2 Days
£23.95
£36.95
£27.95
£23.95
£14.95
£23.95
£20.95
£20.95
£20.95
£20.95
£13.95
£20.95
£36.95
£17.95
£17.95
£24.95
£20.95
£23.95
£36.95
£23.95
£23.95
£15.95
£23.95
£20.95
£24.95
£17.95
£23.95
£15.95
£27.95
£36.95
£27.95
£27.95
£20.95
£27.95
£22.95
£19.95
£24.95
£27.95
£20.95
£14.95
£27.95
£24.95
£27.95
£27.95
£24.95
£24.95
£27.95

*Not all destinations are available to order directly through the website. On top of this if your desired country is not listed we may still send there. Please contact Mail Order on (00) (44) 15394 68063. Office Hours 09:00-17:30 GMT for enquiries.

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